Curating Ideas for Your Home

Our Returns Policy

We understand that sometimes you may change your mind. That’s why you have 28 days to return any unwanted items to us. Please do get in touch with us at hello@terracottaliving.com in the first instance, and we'll do our best to help.

Any returned items must be in perfect condition and in the original packaging. We don't offer free returns at this time.

If you return your items within the 28 day period, we’ll process a full refund back to your original payment method. 

Late Returns 

If your items are returned to us outside of the 28 day period, then we’ll issue you with an eVoucher or credit note instead of a refund to your original payment method. The 28 days will start from the day after the items were delivered to your home address.